FAQ

Find solutions to common TextGO issues below.

1. macOS says the app is damaged and cannot be opened.

Run this command in Terminal:

sudo xattr -r -d com.apple.quarantine /Applications/TextGO.app

2. macOS says Apple cannot check the app for malicious software.

Follow these steps:

1. Open "System Settings" > "Privacy & Security"
2. Find the blocked application in the "Security" section
3. Click the "Open Anyway" button
4. Enter your login password and confirm

3. Accessibility permission stops working after a TextGO update.

TextGO is unsigned, so macOS binds Accessibility permission to its current binary. An update changes the binary identity and invalidates the permission, even if System Settings still shows it as enabled.

To restore permission:

1. Open "System Settings" > "Privacy & Security" > "Accessibility"
2. Select TextGO from the list and remove it with the "−" button
3. Click the "+" button to add TextGO back